My Policies

I understand that unforeseen circumstances may arise, and you may need to cancel or reschedule your appointment.  If you need to do so, I kindly request that you provide me with at least 48 hours notice. If you cancel or reschedule with less than 48 hours notice, you will be responsible for 50% of the booked service, even if you reschedule to a later time  

I will charge 100% of your scheduled service price for a no call no show.  If you no call no show and I am unable to charge the card saved in the system because of insufficient funds I will require a deposit for future bookings.

To ensure efficient scheduling and respectful treatment of my time, I kindly request that you refrain from changing your scheduled service within 48 hours of your appointment.  In the event that you do need to make a change, please be aware that a fee equal to half of the full service will be charged. For example, if you are booked for a full highlight and decide to switch to a haircut on the day of your appointment, or within 48 hours of it, we will need to apply the half fee of the original full highlight service.

Thank you for your understanding and cooperation in this matter.

Going forward I will give a 15 minute grace period for your appointment.  If you are going to be more than 15 minutes late I will have to reschedule your appointment.  If time allows I will try to give grace for tardiness, I may have to alter your services because of this.  If you do not try to contact me regarding said tardiness, I may no longer be at the salon when you arrive.

I currently install K-Tip, Sew In, Slice Strands and Tape In extensions. I try to ensure that the quality of the extensions is superior.  I have been having issues with certain companies lately and have stopped using their products.  I always strive to provide my clients with the best options available.  With that being said, I am not responsible for the quality of the extensions.  Should you choose to have me install your extensions, I will not give any refunds for any reason.